Privacy Policy

Information We Collect

We collect information you choose to give us, such as when you fill out a contact, estimate, inspection, or booking form, call or text us, or schedule service. This may include:

• Your name, email address, phone number, and service address
• Details about your property and the service you're asking about
• Whether you chose to opt in to text messages, along with the date, time, and page where you opted in
• Messages and other information you send us

When you visit our website, we may also automatically collect basic technical information, such as your browser type, device type, IP address, pages visited, and the website that referred you.

How We Use Information

We use personal information to:

• Respond to your requests and provide estimates and inspections
• Schedule, perform, and follow up on services
• Send appointment confirmations, service updates, and reminders
• Send text messages if you have separately opted in to SMS messages
• Improve our website and services
• Comply with legal obligations and protect our business and customers

How We Share Information

We do not sell personal information. We share personal information only:

• With service providers that help us run our business, such as website hosting, customer management, scheduling, payment, and messaging providers, who may use it only to provide services to Hanco Exterminating
• When required by law, or to protect the rights, property, or safety of Hanco Exterminating, our customers, or others
• In connection with a sale, merger, or reorganization of our business, subject to this Privacy Policy

None of these exceptions permit sharing mobile information or SMS opt-in data for marketing or promotional purposes, as described in the SMS and Mobile Information section above.

Cookies and Website Data

Our website uses cookies and similar technologies so the site works properly, to remember your preferences, and to understand how visitors use the site. You can block or delete cookies through your browser settings, but some parts of the website may not work correctly if you do.

Your Choices

You can opt out of text messages at any time by replying STOP. You can unsubscribe from marketing emails by using the link in the email. To request access, correction, or deletion of your information, contact us using the details below.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.